tvb310 Commitment

Tvb310 | Games Responsible
— Fun in Control

Tvb310 believes that gaming should be a source of entertainment, not stress. We provide a wide range of tools and resources to help you play within healthy and responsible limits at all times.

18+
Minimum Age Requirement for All Players
24/7
Round-the-Clock Customer Support
5+
Self-Control Tools Available
100%
Player Protection Commitment

Play for Enjoyment, Not Pressure

Online gaming is an exciting form of entertainment — but like all forms of entertainment, it should be enjoyed in a healthy and controlled manner. tvb310 takes seriously our responsibility to ensure every member enjoys a safe, fun gaming experience that does not affect their daily lives.

We understand that for a small number of people, gaming can develop into a habit that is difficult to control. That is why tvb310 provides a range of self-control tools available to all members at any time — no need to wait until things become serious. Early prevention is the best approach, and tvb310 is here to ensure your gaming experience always remains enjoyable.

Remember — when playing no longer feels fun, that is a sign you need a break. tvb310 makes the self-exclusion process easy so you can step away without any hassle.

Important Reminder: Online gaming is for entertainment purposes only. Never play using money needed for essentials such as rent, food, or bills. Set your limits before you start playing.
Responsible Gaming Principles
  • Set time and spending limits before you play
  • Treat money spent as an entertainment cost
  • Do not chase your losses
  • Take regular breaks while playing
  • Do not play when you are stressed or feeling low
  • Ensure gaming does not interfere with work and family
  • Only play if you are 18 years of age or older
  • Use self-control tools whenever needed

Self-Control Tools That Are Available by tvb310

Daily / Weekly Deposit Limit

Set your maximum deposit limit on a daily, weekly, or monthly basis. Once the limit is set, the tvb310 system will automatically block any deposit that exceeds the specified limit until the next review period.

Daily Limit Weekly Limit
Play Time Limit

Control how long you play each day. Once your set time limit is reached, the tvb310 system will send a reminder notification and offer the option to end your session. This helps you stay aware of the time you spend on the platform.

Time Notifications Session Limit
Temporary Self-Exclusion Break

Need a short break? Use the self-break feature to suspend access to your account for 24 hours, 7 days, or 30 days. During the break period, you will not be able to log in or place any bets on the tvb310 platform.

24 Hours 7 Days 30 Days
Long-Term Self-Exclusion

If you feel you need a longer break, tvb310 offers self-exclusion options of 3 months, 6 months, or a full year. These requests are processed by our team and your account will be fully restricted within 24 hours.

3 Months 6 Months 1 Year
Maximum Loss Limit

Set the maximum loss limit you are willing to absorb in a day or week. Once this limit is reached, the tvb310 system will automatically stop your gaming session and block further play until the limit period expires.

Daily Loss Limit
Reality Check

Activate reality-check reminders that pop up at set intervals while you play — reminding you how long you have been playing and how much you have spent. Set reminders every 30 minutes, 1 hour, or 2 hours.

30 Min 1 Hour 2 Hours

How to Activate Self-Control Tools at tvb310

All self-control tools are accessible directly from your account settings. The process is simple and quick — taking only a few minutes.

01
Login to Your tvb310 Account

Log in to your tvb310 account using your registered phone number and password. Make sure you are using a secure device.

02
Go to Account Settings

Click the profile icon in the top right corner and select "Account Settings" from the dropdown menu that appears.

03
Select "Responsible Gaming"

In your account settings, you will find a dedicated "Responsible Gaming" section where all self-control tools are available.

04
Choose and Set Your Limits

Select the type of limit you want, enter the appropriate value, and confirm the setting. The limit takes effect immediately.

05
Contact Support if You Need Help

If you encounter any difficulties or wish to request a long-term self-exclusion, contact the tvb310 support team via 24/7 live chat.

Test Yourself — Are You Playing Responsibly?

Answer the following questions honestly. If you answer "Yes" to three or more questions, we encourage you to use our self-control tools or seek professional help.

1. Do you ever play using money meant for daily necessities?
Yes  /  No
2. Do you often try to chase back money you have lost?
Yes  /  No
3. Does gaming interfere with your family time or work performance?
Yes  /  No
4. Do you feel anxious or restless when you are unable to play?
Yes  /  No
5. Have you ever lied to someone close to you about your gaming habits?
Yes  /  No
Note: This is not a clinical assessment. If you are concerned about your gaming habits, please contact the tvb310 support team or a relevant support organisation.

Recognise Signs Problem Gambling

Identifying warning signs early is the single most important first step. Here are some indicators that should be taken seriously:

Financial Signs
  • Borrowing money to play
  • Neglecting bills and debts
  • Selling belongings to fund gaming
  • Frequently borrowing money from family
Emotional & Behavioural Signs
  • Becoming irritable when unable to play
  • Lying about gaming activity
  • Feeling guilty after playing
  • Using gaming to escape from problems
Social Signs
  • Withdrawing from family and friends
  • Declining work or academic performance
  • Spending more time playing than on other activities
  • Loss of interest in original hobbies

Policy Protection Underage Policy at tvb310

Tvb310 takes strict measures to ensure our platform is only accessible to individuals aged 18 and above. A rigorous KYC verification process is implemented during registration to confirm the age of every new member.

If you share a device with children or teenagers at home, we strongly recommend taking the following steps to prevent unauthorised access to the tvb310 platform:

  • Always log out of your tvb310 account when not in use
  • Do not save your password on shared devices
  • Use the app lock or screen PIN feature on your device
  • Enable parental controls on devices used by children
  • Do not share your tvb310 login details with anyone
Report Abuse: If you suspect someone under the age of 18 is using the tvb310 platform, please report it immediately to our support team. We will investigate and take prompt action.
18+
For users aged 18 and above only
Mandatory KYC Verification

All new tvb310 members are required to go through an identity verification (KYC) process, which includes verification of an official identification document, before the account is fully activated.

Document Verification

A valid copy of a Malaysian Identity Card or Passport is required. Documents confirming an age below 18 years will result in automatic rejection of registration.

Consequences of Violation

Any account found to be in violation of the age limit policy will be terminated immediately and all balances in the account will be returned to the rightful owner.

FAQ — Responsible Gaming

Log in to your tvb310 account and go to Account Settings. Under the "Responsible Gaming" section, select "Deposit Limit" and enter your desired limit amount on a daily, weekly, or monthly basis. The limit takes effect immediately upon confirmation.

Increases or cancellations of deposit limits and loss limits are subject to a 7-day review period. This is intentional, giving you sufficient time to reconsider your decision. In contrast, self-breaks and self-exclusions cannot be cancelled until the set period has ended.

During a self-break or self-exclusion period, your account balance remains safe within the tvb310 system. You will not be able to access your account to place bets, but your balance will not be lost. Once the break period ends, you can access your account again and make a withdrawal if needed.

In addition to contacting the tvb310 support team via 24/7 live chat, you can also seek professional help through Pusat Serenti or a qualified counsellor in Malaysia. tvb310 encourages you to speak with someone you trust about your concerns and seek appropriate help without shame or fear.

Yes, all self-control tools provided by tvb310 are completely free for all registered members. You can activate, modify, or use any self-control tool at any time with no additional charges. This is part of tvb310's commitment to responsible gaming.

A self-break is a short-term rest option lasting between 24 hours and 30 days, which you can set yourself through your account settings. Self-exclusion, on the other hand, covers longer periods — 3 months, 6 months, or 1 year — and is processed by the tvb310 team after you contact customer support. During self-exclusion, you will also stop receiving any promotional communications from tvb310.

Join tvb310 — Platform That Prioritising Safety You

Join tvb310 today and enjoy a safe, responsible, and exciting gaming experience. Our self-control tools are always available to help you stay in control.

Responsible Gaming 18+ Only Full Self-Control
Bahasa Melayu